We specialize in health care, oral care, and beauty care products. All our products are made with natural plant-based ingredients and are free from harmful chemicals.
Yes! Our products hold the following certifications:
- FDA (U.S. Food and Drug Administration)
- SCPN (UK Cosmetic Product Notification)
- CPNP (EU Cosmetic Product Notification)
- MSDS (Material Safety Data Sheet)
Our products are formulated to be gentle and effective for most skin types. However, if you have specific allergies or sensitivities, we recommend checking the ingredient list or consulting with a dermatologist.
Simply browse our website, add your desired products to the cart, and proceed to checkout. You’ll need to provide your shipping and payment details to complete the order.
We accept credit cards, debit cards, and PayPal. Unfortunately, we do not currently offer installment payment options.
You can modify or cancel your order within 48 hoursof placing it by contacting our customer service team. Once the order has been shipped, it cannot be modified or canceled.
We ship to all countries and regions where our website allows orders to be placed.
Delivery typically takes 6-15 business days. Orders are prioritized from our warehouses in the UK and Germany. If an item is out of stock, it will be shipped directly from China.
Yes! We offer free shipping on orders over €79. For orders under €79, a flat shipping fee of €4.99 applies.
Yes! Once your order has been shipped, you’ll receive a tracking number to monitor its status on our website.
We offer a 14-day no-questions-asked return policy. If you are not satisfied with your purchase, you can return the product within 14 days of receipt, provided it is in its original packaging and unused.
For damaged or defective products due to non-human causes, we will provide a full refund. In some cases, we may issue a refund without requiring the return of the product, subject to customer service approval.
Contact our customer service team at support@lgnisclay.comfor the return address and instructions.
Refunds are typically processed within 5-7 business daysafter we receive the returned item or approve the refund.
Yes, we ship worldwide. However, international orders may be subject to customs duties or taxes, which are the responsibility of the customer.
During holidays or peak seasons, delivery times may be slightly longer due to increased order volumes and carrier delays. We appreciate your patience and understanding.
Yes! You can subscribe to our email newsletter for the latest promotions, product updates, and health care tips.
You can reach us via email at support@lgnisclay.comor visit our office at:
Address:27 Park Lane, London W1K 7HR, United Kingdom